This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by X & Y Communications LLC (and all associated Web properties) (collectively, "Services") ("Authorized Customers").

"Personally Identifiable Information"

This refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, IP address, phone number, fax number, email address, time zone, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information". When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including but not limited to credit card information, PayPal account information, email address and phone number). We refer to this information as “Order Information”. When we talk about “Personally Identifiable Information” in this Privacy Policy, we are including both about Device Information and Order Information.

What Personally Identifiable Information is collected?

We may collect basic Device Information from all of our Visitors, along with personal information they willingly and knowingly choose to provide, including but not limited to e-mail addresses and e-mail content. We do not rent or purchase e-mail lists, force passive subscription to our email database or in any other way add subscribers to our email database without express knowledge and consent of Visitors, nor have we ever done so in the Service's entire history. Conscious, willful and voluntary opt-in to our e-mail subscriber database by providing your email address on any of the Site's opt-in forms will result in provision of any and all content requested by you and promised by us, along with your voluntary subscription to the associated periodic newsletter also promised. You may reliably opt-out of any and all newsletter subscriptions by clicking the "unsubscribe" link at the bottom of any broadcasted newsletter. Note that person-to-person (i.e. not sent from our Email Service Provider partners) correspondence between you and us is not to be confused with "newsletter" content you have opted in for, and as such will not be associated with any ongoing subscription and/or directly result in your Personally Identifiable Information being stored on our email database of opted-in subscribers. We may collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business, and any other personal information they choose to disclose. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We reserve the right to publish the content of your written correspondence to us in the context of content the Site or the Service provides to Visitors and Authorized Customers, with the provision that all Personally Identifiable Information (e.g. names, locations, unique scenarios) will be changed and/or otherwise modified to strictly protect anonymity. We do not use voice recordings, visual likenesses and/or video footage of Visitors and/or Authorized Customers without direct, specific first-person consent (and when consent is granted for such, we limit publication only to what has been specifically agreed upon by all parties involved). We provide the same protections for information received by mail and telephone that we employ in the maintenance of electronic communications. The Service maintains PCI compliance, and we do not retain credit card information when transacting purchases for Authorized Customers over the phone. We comply fully with GDPR regulations according to common interpretation.

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as credit card companies, banks, payment gateways, e-mail service providers, affiliate networks) who may provide such services as credit, email delivery, shopping cart/ecommerce services, content delivery or affiliate marketing services may collect this information from our Visitors and Authorized Customers. We do not directly control how these third parties use such information, but the Site's established partners; included but not limited to Bluesnap, Aweber Communications, and Clickbank; claim full GDPR compliance. Some third parties directly or indirectly associated with the Site may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site and the Service use Personally Identifiable Information?

We use Personally Identifiable Information to customize and improve the Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns), to make appropriate service offerings, and to process and fulfill buying and selling requests on the Site (including providing invoices, order confirmation and/or to arrange shipping). When in line with the preferences you have willingly opted-in to share with us, we may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may Personally Identifiable Information be shared?

In addition to the third parties described above, we also share Personally Identifiable Information with Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personally Identifiable Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Personally Identifiable Information about Authorized Customers may also be shared with other Authorized Customers on a FULLY INFORMED BASIS (i.e. with full knowledge and direct consent from all parties involved), at such time they wish to evaluate potential transactions with other Authorized Customers (for example, to gain references, recommendations and/or make a business/social contact). We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies, third party vendors and/or any future ownership parties to whom either partial or full ownership of X & Y Communications is transferred. We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf. Finally, we may also share your Personally Identifiable Information to comply with applicable laws and regulations; to respond to a subpoena, search warrant or other lawful request for information we receive; to investigate fraud, to prevent and/or mitigate potential illegal or unethical activities by Visitors and/or Authorized Customers, to protect our brand and associated copyrights, and/or to otherwise protect our rights.

How is Personally Identifiable Information retained and stored?

Personally Identifiable Information collected by X & Y Communications LLC (and all associated Web properties) is securely stored and is not accessible to third parties or employees of X & Y Communications LLC (and all associated Web properties) except for use as indicated above. Please note that your information will be stored and processed on our computers in the United States and/or on servers in a remote location owned by service providers the Service has a valid contract with to provide such data services. The laws on holding personal data in the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at info@xandycommunications.net.

What are cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site`s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser`s preferences allow it, but (to protect your privacy) your browser only permits a Website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users.A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

Are cookies used on the Site?

Cookies are used in compliance with GDPR regulations. We use Cookies to obtain Device Information, information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, affiliate tracking information and the websites visited just before and just after our website. This helps us gather feedback to constantly improve the Site and the Service to better serve our Visitors and Authorized Customers. Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies. In addition to cookies, the Site reserves the right to use technologies such as “log files” to track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. We may also use “web beacons”, “tags”, or “pixels”; all of which are electronic files used to record information about how you browse the Site.

What about Do Not Track signals?

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

What is retargeting?

The Site uses dynamic ad retargeting strategies. The main goal of retargeting ads is to re-engage site visitors after they have left the site. Dynamic retargeting ads are generated based on the actual products or offers viewed on the advertiser’s site. For example if you’ve visited a retailer’s website and viewed a specific product, you might be presented a banner ad containing that product. Rather than showing the same ad to every visitor, the retargeting platform will select the most relevant ad copy based on the user’s activity on the site. When an advertiser places our tag on a website, the tag embeds a third party cookie on the browser of users visiting the site. It is important to note that the cookie itself does not contain any personal identifying information. Retargeting ads intelligently match the right offering to each visitor based on his previous activities on the site.

How can I remove myself from being retargeted?

Users that don’t want to see personalized ads should simply email info@xandycommunications.net.

How do you handle surveys and contests?

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose Personally Identifiable Information and/or any other information. Information requested may include contact information, requests for objective or subjective input and/or demographic information. Contact information will be used to arrange contact reqeusted by the Visitor, notify the winners and/or award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site, as well as assessing and attempting to meet the needs of Visitors and Authorized Customers.

What if I'm a minor?

Minor children are not eligible to use our services unsupervised and we ask that children (under the age of 18) do not submit any personal information to us. If you are a minor, you can use the Site and the Service only in conjunction with permission and guidance from your parents or legal guardians.

How does X & Y Communications LLC (and all associated Web properties) use login information?

X & Y Communications LLC (and all associated Web properties) uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

X & Y Communications LLC (and all associated Web properties) has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our Privacy Policy does not cover their collection or use of this information.

When does the Site disclose Personally Identifiable Information?

We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at info@xandycommunications.net.

Can a Visitor access, delete and/or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site's database by contacting info@xandycommunications.net. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

How about if I'm a resident of the European Union (EU)?

If you are an EU resident, according to GDPR regulations you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise any and/or all of these rights, please contact us at info@xandycommunications.net, including your specific request. In the interest of ensuring full compliance, we ask that you make your request in English (or translate it into English prior to sending) so that it's readily understood by our English-speaking staff. Note that any and all correspondence that does not directly indicate a GDPR-related request will not automatically be treated as such. Additionally, if you are an EU resident, note that we process your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

What happens in the event of a merger, acquisition or other change in ownership?

In the event that The Site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.

What happens if the Privacy Policy changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our Privacy Policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

What if there's a data breach?

As per GDPR guidelines, we will comply with the requirement to notify Visitors and Authorized customers of any data breach affecting their Personally Identifiable Information within 72 hours of its occurrence. Note that if said breach takes place within a third party's IT system, we will notify you as soon as is reasonably possible after we are notified of it.

I noticed there are links that lead away from The Site.

The Site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

How do I contact you?

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@xandycommunications.net or by mail using the details provided below:

X & Y Communications LLC
P.O. Box 591313
San Antonio, TX, 78259
United States of America